In easy terms, you need to know the search queries related to your product. In more specific terms, you have to know the words that people used to find …

The  NCX (Negative Customer Experience)  is the number of orders that customer reported a product or listing issue against total orders. Here we need …

No one likes to receive negative feedback in life or ecommerce. Getting negative feedback on your Amazon seller account can impact your sales, profits a…

When it comes to getting returns, you must take a few critical steps as an FBA seller to protect your account. If you don’t stay on top of your return…

Well, speaking of the devil, there will be occasions in your Amazon selling journey when you'll come across unhappy customers or as I like to call …

A super URL is a way to link directly to an Amazon product listing page. It is used for giveaways, to increase reviews and star rating. A super URL ca…

Voice of the customer is console where we can evaluate our customer experience of our product. with the feedback of your customer, we can optimize o…

There are two types of refund · Full Refund · Partial Refund A Refund should be processed when you have received a return from a buyer, a returned…

Buy Box is the top right section on a product page where customers can directly add items to their shopping carts.   Since many sellers on Amazon can …

HOLD strictly means Amazon has  flagged your account for Security reasons, suspected unauthorized access, duplicate accounts or account information u…